Refund policy
Return & Refund Policy
Effective Date: July 23, 2026
At GlowCura, customer satisfaction is our priority.
Return Window
You may request a return within 30 days of receiving your order.
Eligibility
To qualify for a return:
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Product must be unused.
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Product must be in its original packaging.
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Proof of purchase is required.
For hygiene and safety reasons, opened or used skincare products cannot be returned unless they arrive damaged or defective.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.
Refunds
Once your return has been inspected and approved, refunds will be issued to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the error was ours.
Exchanges
We replace defective or damaged products whenever possible.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error.